Click the questions below to find the answers to common questions about the secure ELMhub portal or contact us to find out more.
ELM is Employee Lifecycle Management. It starts with pre-onboarding; attraction, & recruitment. On-boarding comes next then engagement, development, retention and finally exit & advocacy. The SSLPost secure ELMhub portal integrates seamlessly with your existing payroll software to provide a secure payslip portal in which to place employee PAYE documents such as payslips, P11Ds, P45s and P60s. You can also add HR documents, contracts, Health & Safety notices, policies – anything you need your employees to see, approve or acknowledge during their time with you. There is an option to send a notification to the employee requesting them to access their ELMhub when a new document is added. The ELMhub can also support documents that require esign digital approval/acknowledgement, making employee engagement faster and more successful.
A full history is maintained so if they have mislaid a payslip or require a PDF copy, this is available without requesting via their Finance Department.
The process is fully audited and reports are available to view and download; you are able monitor items that are sent, when they arrive and when they are viewed by the desired recipient.
Additional options for your secure ELMhub portal include branding, two factor authentication, esign and secure email.
The ELMhub portal is not just for payslips and PAYE documents such as P11ds, P60s and P45s. You can add HR documents such as contracts of employment, employee handbooks, links to holiday booking and sickness forms, employee benefits, documents requiring esign, Health & Safety documents, company policies, user guides and instructions – anything that an employee would need when employed by your company.
Additional options for your secure ELMhub portal include branding, two factor authentication, esign document approval and secure email.
The ELMhub portal recipient requires access to the internet and a device by which to access it (mobile phone, tablet, laptop or desktop). If you have chosen to use email address as user name, then this will also be required. However, employers are offered other alternatives providing the login credentials are unique; this can sometimes be a payroll reference number, National Insurance number or employee reference/payroll number. If you have requested additional layers of security, users may be asked to enter a code after correctly entering their login credentials. This code will be sent to their registered email address, accessed via an authenticator app or push message to their mobile device.
The ELMhub portal has been tested and approved for use with all major evergreen browsers.
You can import a PDF directly into the employee’s ELMhub portal via the administrator dashboard. Just let us know what type of documents you will be uploading and we will take care of the rest.
Yes. SSLPost solutions have an ISO 27001 certificate, following an intensive 3rd party audit. In addition, SSLPost hold the Cyber Essentials Certificate which is a Government-sponsored scheme. Read more about data security and privacy.
The secure ELMhub portal portal uses a mix of block and transport encryption processes. Secure Socket Layers (SSL) are used with a 256-bit key to encrypt communication from the sender to our servers (most credit card transactions only use 128-bit encryption).
On our servers we encrypt using block encryption, which uses a combination of 256-bit symmetric and 2048-bit asymmetric processes. This is sent to the recipient over normal email (i.e. SMTP). Decrypted content is only made available over a 256-bit SSL secure link.
The technology is complex and that’s what makes it so effective. The user interface (what you and your recipients see), is easy to use, intuitive and clear.
No. The secure ELMhub portal uses a password as the primary authentication method, thus eliminating the certificate distribution issues which occur in many similar systems.
The secure ELMhub portal stores data in secure SSLPost servers in an encrypted format. You have a choice when setting up an ELMhub to select a UK or an EU datacentre.
You can also select to host SSLPost ELMhub on your own servers if required.
Yes, as long as it has been sent to the recipient via the ELMhub portal or uploaded to the ELMhub portal historically, it can be easily viewed via the ELMhub.
Yes, the document can be downloaded in PDF format and forwarded to a third party. We recommend secure email is used for this as the PAYE document is likely to contain personal information.
SSLPost ELMhub eportal integrates with 99% of payroll software on the market including Sage, Oracle and SAP and is considerably more cost effective that other vendor solutions. Please contact us for more information.
Yes. You can post payslips, P11Ds, P60s and P45s to the ELMhub portal. You can also add HR documents, Health & Safety policies, employment contracts, other policies, employee handbooks and documents that require esign. The list is endless!
There is a comprehensive selection of user guides and videos to help you get started and manage your ELMhub on the online support pages of this website.
Our Support team can be contacted by email at support@sslpost.com We aim to respond to your request within 24 hours (weekdays).
Please note: the Support department only runs a hotline for client administrators and cannot take telephone calls from users. Users of SSLPost should contact their payroll administrator in the first instance, visit our online support pages. or email their query to support@sslpost.com.
Yes. All our solutions can be monitored and managed through the administrator dashboard.
No, just register once and set up a password. The ELMhub is web-based so providing you have internet connection and a device by which to access it, you can log into your secure ELMhub. Most users save the login page to their mobile device home screen via Quicklink.
We have different secure ELMhub solutions available to suit a wide range of business sizes and requirements. Contact us today to discuss your requirements.
The secure ELMhub is a modular solution. You can use it for PAYE documents only or add any other element of the Employee Lifecycle Management solutions on offer to suit your requirements. You can view options, here.
Yes. The secure ELMhub can be customised in several ways; we have three options for the landing page; Standard, Bright and Modern. You can add just your logo or you can have full colour customisation to match you company branding. Just contact us for more information and we will be happy to run through the options.
Just contact us for more information or book a free, 30 minute, no obligation consultation with one of our specialists, here.
